Cylinder Collective Online Privacy Policy
Last Updated: November 30, 2023
This privacy policy applies to Cylinder Collective, its subsidiaries, affiliates, service providers, authorized third parties and its agents (“we,” “our” and “us”). This privacy policy applies to information collected through our websites, and any of our other online services that display or link to this privacy policy, information collected offline, and information obtained from third parties (collectively, “Services”).
Please review this privacy policy carefully. By using our Services, you understand and agree to the terms as outlined in this privacy policy.
1. We may collect your information automatically or when you use our Services.
When you use our Services, we may collect the information you provide us. This may happen when you ask a question, email us, access or use our website, receive services, use a form, contact us, respond to a survey, provide feedback or a concern.
We may collect information when you use services. This may include your name, address, email address, and phone number; online credentials; user profile information; user feedback; analytics pertaining to your use of the Services; records of services requested; and other information you provide to us.
We may collect information automatically using cookies and similar online technologies or when you use our Services, send us an email, or interact with our emails. Such information may include internet protocol address; device identifier; browser type and language; operating system; date and time stamp; session ID; internet service provider; web pages visited; internet protocol address geolocation or other location information; click or touch stream data, movement, scroll, and in some cases, keystroke activity; third-party sites or services you were using before and after interacting with our Services.
2. We may use your information to provide you with our Services.
We may use your information in a variety of ways, including to offer you Services; facilitate transactions; communicate with you and others; provide you with customized content, or offers; for marketing and service related purposes; develop or improve our Services; notify you about changes to the Services; address problems and review the usage and operations of our Services or business; protect the security and integrity of our Services and our business; enforce our legal terms and other applicable policies; protect our rights; analyze usage patterns and performance of our Services; evaluate interactions; for business purposes; for other disclosed purposes to which you consent; as required or permitted by law; and as otherwise described to you at the point of collection.
We use automatically-collected information to conduct analyses about our Services; remember your browser or device; remember your preferences and interactions; deliver relevant content; and market our Services to you.
We may use cookies and similar online technologies for providing our Services, security, authentication, analytics, service improvement, fraud detection, and for other similar purposes.
3. We may share your information to provide you with our Services and for marketing purposes.
In addition to sharing your information as described at the time of collection, we may share your information with the following persons or entities or in the following circumstances, among others: when we have your consent or at your direction; to provide requested Services; with a parent, subsidiary, or affiliate entity; with member organizations; with a third party, when a division or service line is bought, sold or otherwise transferred, or the third party is in the process of a potential transaction as among the transferred business assets or as result of another corporate transaction; with our business partners; with our service providers, as needed to perform their functions for us; with third parties, to provide you with a service; where required by law, or a regulatory authority or at the request of governmental, law enforcement, or regulatory authorities; with other entities for fraud protection or risk reduction; and when we believe such sharing is necessary, such as to protect our rights or safety, visitors to our Services, customers, employees or others or to address national security situations.
We may also maintain aggregate data or other deidentified information about you, such as usage statistics, online traffic patterns and user feedback. In addition to using this information for the purposes discussed in this privacy policy, we may disclose this aggregated or other deidentified information to third parties without restriction.
We may also share your information for marketing purposes.
4. We use cookies for a variety of purposes.
We use cookies and related technologies for the following purposes, among others:
After you have entered personal information into a form or data field on one of our Services, cookies enable the Services to 'remember' that information, should you so choose.
To deliver content that is tailored to your interests and preferences based on your past activity on the Services.
To compile aggregate statistics concerning use of our Services, analyze trends, and otherwise administer and improve the Services.
5. We may use analytics services provided by others.
Our Services may use audience measurement and analytics technologies. These analytics services may use cookies or similar technologies to collect information to help us analyze users and how they use our Services. The information collected by these technologies is used to assess how often you visit our Services, what pages you view when you visit our Services and what other websites you visited before coming to our Services. Information generated by these services may be transmitted to and stored by these providers and they may use this information for purposes such as evaluating your use of our Services, compiling statistics reports on the website’s activity, and providing other services relating to website and other internet usage.
6. We may use services provided by others.
We may use service providers and partners to provide services on our behalf on our Services and across the internet, and to track and report on the performance of those services. Data collected and maintained by such third-party ad providers will be subject to the terms of use and privacy policies of those providers.
Our Services may use Google Analytics and others for audience measurement and analytics purposes. These analytics services may use cookies or similar technologies to collect information to help us analyze users and how they use our Services. The information collected by these technologies is used to assess how often you visit our Services, what pages you view when you visit our Services and what other websites you visited before coming to our Services. Information generated by these services may be transmitted to and stored by these providers and they may use this information for purposes such as evaluating your use of our Services, compiling statistics reports on the website’s or app’s activity, and providing other services relating to website and app activity and other internet usage.
To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.
We may use Google reCAPTCHA on our Services, which checks whether our Services are being used by humans or bots.
7. We may retain your information for our business purposes.
We may retain and use your information in accordance with our records retention schedule, as required or permitted by law, to comply with our legal obligations, to resolve disputes, to enforce our agreements, and as needed to provide Services to you.
8. Our Services are not intended for minors.
Our Services are not intended for children under the age of 18. We do not knowingly collect or use any personal information from children.
9. We are based in the United States.
If you are visiting our Services from outside the United States, please be aware that we are based in the United States and the information we collect will be transferred to, processed, and stored on our servers in the United States in accordance with this privacy policy and applicable laws. The data protection laws and regulations applicable to your information transferred
to the United States may be different from the laws in your country of residence.
10. We may change this privacy notice.
We may change this privacy policy from time to time in compliance with applicable laws. If we make material changes to this privacy policy, we will post the changes on our Services (or our Services that replace them) and provide you notice prior to the changes becoming effective either through the relevant Services or by some other means, such as email. Your continued use of our Services after such notice constitutes your consent to the changes. We encourage you to periodically review our privacy policy for the latest information on our privacy practices.
11. You may contact us.
If you have any questions about this privacy policy, please reach out to us using the Contact Us form.